- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping promotions may be offered on selected products or order values from time to time.
Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email or SMS
- Tracking details (where available)
- Courier partner information
You can use the provided tracking number to monitor your shipment status.
Delivery Delays
While we make every effort to ensure timely delivery, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier service issues
- Incorrect shipping information provided by the customer
Webziy.shop is not responsible for delays caused by third-party logistics providers.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address is provided:
- Delivery may be delayed.
- Additional shipping charges may apply.
- The order may be returned to us by the courier partner.
Damaged Packages
If your package arrives visibly damaged:
- Take photos of the package before opening it.
- Record an unboxing video if possible.
- Contact our support team within 48 hours of delivery.
We will review the issue and provide an appropriate resolution.
Failed Delivery Attempts
Courier partners may attempt delivery multiple times.
If delivery cannot be completed due to customer unavailability or incorrect address details, the package may be returned to us. Additional shipping charges may apply for re-shipment.
Lost Shipments
If your order appears lost in transit:
- Contact us with your order details.
- We will coordinate with the courier partner to investigate the shipment.
- If confirmed lost, a replacement or refund may be provided at our discretion.
International Shipping
Currently, Webziy.shop does not offer international shipping. We only deliver within India.
Contact Us
For shipping-related questions or assistance:
Website: Webziy.shop
Email: support@webziy.shop
Thank you for shopping with Webziy.shop. We appreciate your trust and look forward to delivering your order safely and on time. 🚚✨